Returns

RETURNS POLICY

 

To return a product purchased from Snapco Ltd, please read the terms below before completing and returning the attached returns form.

 

  • Goods can be returned to Snapco Ltd up to 7 working days from date of delivery.  In exceptional circumstances, goods may be returned after 7 days with prior written agreement.

 

  • Goods must be returned to us in full.  Refunds cannot be given if only part quantity is returned.

 

  • Custom manufactured goods are non-returnable unless faulty and with prior written agreement.

 

  • Non-faulty goods must be returned to Snapco Ltd in a saleable condition and in its original packaging.  The customer is responsible for the cost of returning the goods to Snapco Ltd.

 

  • For goods returned in a saleable condition and within 7 working days from date of delivery, Snapco Ltd will refund the price paid for the goods minus carriage, an administration fee of a minimum of £10 and up to 10% of the value of the order.

 

  • Although highly unlikely, if you receive goods that are damaged or defective, complete the attached returns form, describing the damage.  A member of our sales team will contact you to obtain more detailed information.

 

  • Where all the above terms have been met, Snapco Ltd will raise a refund within 2 working days of the goods being received back into our premises.

 

To return goods to us, please provide the following information and attach it to the goods to be returned.

 

 

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RETURNS FORM

 

Title:                Mr  Mrs  Miss  Ms  Dr  Other              (delete as appropriate)

 

First Name:        

 

Last Name:

 

Company Name:

 

Company Address:

 

City:

 

Country:

 

Postcode:

 

 

Business Phone Number:

 

Business Email Address:

 

 

Order Reference Number:

 

Date of Order:

 

Reason for returning goods:

 

 

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